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Terms of Use

Last Updated: April 24, 2025

These Terms of Use (“Terms”) govern your access to and use of the website techniqueit.com (“Website”) operated by Technique Ltd. (“we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Acceptance of Terms

These Terms, together with our Privacy Policy (techniqueit.com/privacy-policy) and any supplementary policies (e.g., SMS Privacy Policy at techniqueit.com/sms-privacy-policy, form a legally binding agreement between you and Technique Ltd. Additional terms may apply to specific services, such as our SMS marketing program, and will be disclosed at the point of use.

2. Eligibility

To use the Website, you must:

  • Be at least 19 years of age (the age of majority in Ontario, Canada).
  • Be a resident of Canada or access the Website from a jurisdiction where its use is legal.
  • Have the legal capacity to enter into these Terms.

If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Website Access and Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal or business purposes, subject to these Terms. You agree to:

  • Use the Website in compliance with all applicable laws, including PIPEDA, CASL, and PHIPA (where applicable).
  • Not engage in unauthorized activities, such as hacking, scraping, or distributing malicious code.
  • Not reproduce, modify, or distribute Website content without our prior written consent, except as permitted by these Terms.

We reserve the right to suspend or terminate your access to the Website at our discretion, including for violations of these Terms.

4. User Accounts

Some features of the Website (e.g., placing orders or accessing personalized content) may require creating an account. If you create an account, you agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your account credentials and notify us immediately of any unauthorized access at services+privacy@technique.ca.
  • Be responsible for all activities conducted under your account.

We reserve the right to disable or delete accounts at our discretion, including for inactivity or suspected misuse.

5. Intellectual Property

All content on the Website, including text, images, logos, designs, software, and other materials (“Content”), is owned by Technique Ltd. or its licensors and is protected by Canadian and international intellectual property laws. You may not:

  • Copy, distribute, or create derivative works from the Content without our prior written consent.
  • Use our trademarks, trade names, or logos without permission.
  • Remove or alter any copyright, trademark, or other proprietary notices.

You may use Content for personal, non-commercial purposes (e.g., viewing or sharing links to our Website) as permitted by law.

6. User Content

If you submit content to the Website (e.g., reviews, comments, or feedback) (“User Content”), you:

  • Grant Technique Ltd. a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, modify, distribute, and display the User Content in connection with our services.
  • Represent that you own or have the necessary rights to submit the User Content and that it does not violate any laws or third-party rights.
  • Acknowledge that we may review, edit, or remove User Content at our discretion, including for inappropriate or unlawful content.

7. Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful, fraudulent, or harmful purpose.
  • Interfere with the Website’s operation, including by introducing viruses, malware, or excessive automated requests.
  • Attempt to gain unauthorized access to our systems or other users’ accounts.
  • Use automated tools (e.g., bots or scrapers) to extract data from the Website without permission.
  • Post or transmit defamatory, obscene, or infringing content.

Violations may result in termination of your access and potential legal action.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy (techniqueit.com/privacy-policy) and, for specific programs, our supplementary SMS Privacy Policy (www.techniqueit.com/sms-privacy-policy). These policies outline how we collect, use, and protect your information in compliance with PIPEDA, CASL, and PHIPA (where applicable).

9. Third-Party Links and Services

The Website may contain links to third-party websites or services (e.g., payment processors or social media platforms). We are not responsible for the content, practices, or availability of these third parties. Your interactions with them are governed by their respective terms and privacy policies.

10. Purchases and Payments

If you make purchases through the Website, you agree to:

  • Provide accurate billing and payment information.
  • Pay all applicable fees, taxes, and charges as disclosed at checkout.
  • Comply with any additional terms provided during the purchase process.

Payments are processed through secure third-party providers. We do not store full payment details. There are no returns or refunds provided for any IT hardware or software purchases, all sales are final.

11. Disclaimer

The Website and its Content are provided “as is” without warranties of any kind, express or implied, including warranties of accuracy, completeness, or fitness for a particular purpose. We do not guarantee that the Website will be:

  • Error-free, secure, or uninterrupted.
  • Free from viruses or other harmful components.
  • Available at all times or in all locations.

Your use of the Website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Technique Ltd., its affiliates, officers, directors, employees, or agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use of or inability to use the Website.
  • Errors, delays, or inaccuracies in the Content.
  • Unauthorized access to your information, provided we have taken reasonable security measures.
  • Actions of third parties, including other users or linked websites.

In no event will our total liability exceed CAD $100 or the amount you paid us for services, whichever is greater.

13. Indemnification

You agree to indemnify and hold Technique Ltd. harmless from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your violation of these Terms.
  • Your use of the Website, including any User Content you submit.
  • Your infringement of third-party rights, such as intellectual property or privacy rights.

14. Modifications to the Website or Terms

We reserve the right to modify, suspend, or discontinue the Website or any part of it at any time without notice. We may also update these Terms periodically. Changes will be posted on techniqueit.com, and significant changes will be communicated via the Website or email. Your continued use of the Website after changes constitutes acceptance of the updated Terms.

15. Termination

We may terminate or suspend your access to the Website at any time, with or without cause, including for violations of these Terms. Upon termination, your right to access the Website ceases, but provisions related to intellectual property, liability, indemnification, and governing law will survive.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of Ontario. You agree to submit to the exclusive jurisdiction of these courts.

17. Contact Us

If you have questions or concerns about these Terms or the Website, please contact us:

18. Miscellaneous

  • Entire Agreement: These Terms, along with our Privacy Policy and any supplementary terms, constitute the entire agreement between you and Technique Ltd. regarding the Website.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
  • Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale.